Middelfart Sparekasse enters into partnership with fintech company Monthio: Simplifies the process of becoming a customer at the bank

Middelfart Sparekasse partners with Danish fintech company Monthio to enhance the customer experience and streamline the onboarding process for new customers.

For Danish version of the press release: Click here

The implementation of Monthio's digital solution will make it easier for private customers to switch banks and faster for advisors to process applications. The partnership is intended to meet customers' growing expectations for modern and user-friendly digital solutions. Monthio's platform removes some of the friction traditionally associated with switching banks and onboarding, and enables customers to join the bank quickly, securely and efficiently  - without unnecessary barriers. Specifically, Monthio helps collect data about the customer's finances in one simple flow, where the customer can provide access to relevant information via MitID authentication.

Focus on efficiency and customer experience

For the bank, the collaboration not only means a more streamlined customer experience. It also gives advisors a better opportunity to focus on value-adding interactions with customers, rather than manual processes and data collection. At the same time, the solution can be implemented quickly and easily in the bank's existing systems.

Middelfart Sparekasse doesn’t just talk about being Denmark’s most attentive financial institution. By using Monthio's innovative solution, they are freeing up more time for customer dialogues. "We are delighted that our technology can support personal meetings and make it easy for customers to become new bank customers. This is entirely in line with our mission at Monthio,”‘ says Mads Aarup Pedersen, CEO and founder of Monthio. ’We look forward to supporting Middelfart Sparekasse in their efforts to strengthen both efficiency and customer experience."

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Supports the bank's focus on excellent customer experiences

Middelfart Sparekasse is known as a bank with a trusted customer brand and a focus on combining  technology with genuine, human-centered advice. With the new solution, the bank is building on its digital foundation while strengthening its position as a modern and customer-oriented  bank. "We have a lot of customers who choose Middelfart Sparekasse, and once customers have decided to switch to us, we need to ensure that this can be done as easily as possible. Monthio has created a user-friendly solution to a process that many customers find complex, creating value for both customers and the bank," says Jette Rosenberg, COO at Middelfart Sparekasse.

About Monthio

Monthio is a Danish fintech company that develops data-driven solutions for financial institutions. Through automation, precise insight and user-friendly flows, Monthio helps banks and banks create better customer experiences and increased efficiency.

Contact

Monthio

Mads Aarup Pedersen

Founder & CEO

Phone +4522258818

Email mads@monthio.com

Middelfart Sparekasse

Kristian Gren

Area Director, Marketing and Business Development

Phone +4564222278

Email krg@midspar.dk

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